Effective Date: 29 Sep 2025
Last Updated: 29 Sep 2025

EDM Digital (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or use our services, including website design, development, digital marketing, and related solutions.

By accessing our website or engaging our services, you acknowledge and agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following categories of information:

  • Personal Information: Name, email address, phone number, and other identifiers provided voluntarily through contact forms, requests for proposals, or service inquiries.
  • Business Information: Company name, project details, and assets required to deliver services.
  • Technical Information: IP address, browser type, operating system, device identifiers, geolocation data, and browsing behavior collected via cookies and analytics tools.
  • Payment Information: Limited billing details required to process payments (processed through third-party providers; we do not store full payment card details).
  1. Use of Information

The information collected may be used for the following purposes:

  • To provide and manage website design, development, and digital marketing services.
  • To process transactions and maintain client accounts.
  • To communicate regarding inquiries, projects, or service updates.
  • To send marketing communications, newsletters, and promotional offers (subject to consent and opt-out rights).
  • To monitor, analyze, and enhance website functionality and service performance.
  • To comply with applicable laws, regulations, and contractual obligations.

Disclosure of Information

We will not sell or rent personal data to third parties. Information may be disclosed only in the following circumstances:

  • Service Providers: With trusted third-party vendors engaged to perform functions on our behalf, such as hosting, analytics, or payment processing.
  • Legal Obligations: Where disclosure is required to comply with legal processes, court orders, or government requests.
  • Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of the transaction.

Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to:

  • Enhance user experience and website functionality.
  • Collect analytics to understand visitor interactions.
  • Personalize advertising and marketing campaigns.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may impact website performance.

Data Security

We employ commercially reasonable physical, technical, and administrative safeguards to protect personal data. However, no system of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy,
  • Meet contractual and legal obligations,
  • Resolve disputes, and
  • Enforce agreements.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to the personal data we hold about you.
  • Correct, update, or delete your personal information.
  • Restrict or object to the processing of your data.
  • Withdraw consent for marketing communications.
  • Request data portability.

To exercise these rights, please contact us at sales@edmdigital.co

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies.

Children’s Privacy

Our services are not directed toward children under the age of 16. We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our website or services after such updates constitutes acceptance of the revised policy.

Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

EDM Digital
📧 Email: sales@edmdigital.co
📍 Address: Pune, Maharashtra.
📞 Phone: +91-9970708713